Origen Reports - Advanced Support System

At Origen Network, after months of watching staff teams fight with scattered admin tools, blind tickets and "send me a video on Discord", we are proud to present Origen Reports — the support and moderation system built for servers that take their staff seriously.

Youtube video: https://youtu.be/C2vUz3VMxBw?si=0Dub5pQv19UE4iFV

This is not another /report command that dumps a line into a Discord channel.

Origen Reports is a complete support layer: live ticket chat, a full staff panel, moderation quick actions, permission roles managed at runtime, staff performance tracking, and live screen sharing directly inside the game — all in one resource, on top of any supported framework.

🎥 Live Screen Sharing — Native WebRTC, No Third-Party Tools

The feature that changes how your staff handles cheaters.

- Watch the reported player's screen in real time, from inside the panel — no Discord, no OBS, no external software

- Full WebRTC peer connection negotiated inside the NUI context — the player's page is always loaded, so a stream can start without them ever opening a UI

- Configurable capture quality: frame rate, resolution, bitrate cap

- Optional target notification — watch silently, or let the player know

- Configurable ICE / TURN servers, so you can guarantee coverage even behind symmetric NAT

- Limit how many staff members can watch the same player at once

- Sessions close themselves on duty-off, ticket resolution or disconnect — no orphan streams

And it doesn't stop at the reported player: from the Nearby Players list you can jump straight into any player's screen around them.

🎫 Ticket System with Live Chat

- Full ticket lifecycle: pending → claimed → resolved, with claim ownership per staff member

- Real-time chat between player and staff inside the ticket

- Configurable max active tickets per player

- Anonymous staff replies — players see "Staff Administrator" instead of the real admin name

- Player-side history with search, plus a Global Ticket History for staff, filterable by report ID, player name or identifier

- Configurable report types, in-game notifications for every event, and UI sounds

⚡ Moderation Quick Actions

Every action available from the claimed ticket, one click away:

Bring · Go To · Bring Back · Go Back · Teleport to saved points · Opevive · Clothing Menu · Change Routing Bucket · Screenshot · Spectate ·

Watch Screen

- Nearby Players: every player around the reported one, with distance, identifiers and optional IP (full-access staff only) — configurable radius, result cap and auto-refresh

- Screenshot capture on demand, shown inside the panel and archived t

- Player identifier card: name, global ID, Discord ID, license, current bucket

🛡️ Roles & Permissions — Managed at Runtime

No more editing a config file to demote a moderator.

- Create permission groups from the panel, with 14 granular permissions — one per moderation action

- Inventory restrictions per group: full access, or an explicit whitelist of items that group is allowed to give

- Link staff by online server ID (name and license pulled from the lientifier, even while they're offline

- Permission changes apply hot — no restart, no relog, connected staff get the new rules instantly

📊 Staff Stats & Duty Tracking

- On/off duty system — duty is required for sensitive actions

- Persistent tracking of tickets resolved and total duty time per staff member

- Staff leaderboard with per-period filtering and per-member detail view

- Internal staff chat inside the panel and a live on-duty roster

🔧 Live Configuration Panel

Change how the system behaves without touching a single file:

- Max active tickets per player

- Anonymous staff replies on/off

- Add, edit and remove teleport points (including "get my current coordinates")

- Add, edit and remove report types players can choose from

Config seeds come from config.lua; from there on, everything lives in the database and is managed from the panel.

📡 Discord Logging — Everything, Separately

35+ dedicated webhooks, one per event. Ticket lifecycle, duty changes, every config edit, every group and staff modification, and every single quick action — with actor, target and full identifiers.

Send them all to one channel, or split them across your staff structure. Your call.

🔌 Framework & Resource Support

Auto-detection at startup. Zero manual wiring.

- Frameworks: ESX · QBCore · Qbox

- Inventories: ox_inventory · qs-inventory · origen_inventory · codem-inventory · qb-inventory · ps-inventory · core_inventory · tgiann-inventory

- Clothing: origen_clothing · illenium-appearance · fivem-appearance · qb-clothing · esx_skin · rcore_clothing

- Ambulance: qb-ambulancejob · qbx_medical · wasabi_ambulance · esx_a

Built on ox_lib and oxmysql, with automatic database structure verification on start. config.lua, svconfig.lua, locales/ and the whole custom/ bridge are fully open — extend it to any resource you want.

🌐 Modern NUI · Fully Localizable

Clean, reactive interface with a separated player view and staff panel. English and Spanish included out of the box, with a straightforward locale system to add any language.

One resource. Your entire support operation.

No Discord ping-pong to watch a suspect's screen.

No five different admin scripts to bring, revive and inspect a player.

No restart to change who can do what.

Origen Reports

Built to be the support backbone of any serious server.

Qbcore, Esx, Qbx.